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Accessibility Statement

NIHR is committed to making its websites and mobile applications accessible, in accordance with national legislation transposing Directive (EU) 2016/2102 of the European Parliament and of the Council and in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the NIHR Maudsley BRC website.

We want as many people as possible to be able to use this website.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Hyperlinked text is repeated which may be confusing for those using screen readers, e.g. ‘Read more’ is present on many of the menu items; each menu item block contains three links to the same page
  • Some older images do not have alternative text
  • Some older PDF documents are not fully accessible to screen reader software
  • It is not possible to skip to the main content when using a keyboard to navigate; there is a long list of links which have to be navigated through when reading our Blog/News
  • It is not possible to magnify the text on some pages, including the homepage
  • Some top-level menu tabs are not highlighted visually when using a keyboard to navigate, nor are menu icons on the Stories of Research sub-site
  • Some headings are not styled correctly

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

We will provide a full accessibility statement by December 2023 with details of non-compliances and exemptions.

Preparation of this accessibility statement

This statement was prepared on 11 August 2023 and reviewed on 15 August 2023. The website was last tested in July 2023. This check was carried out by NIHR Maudsley BRC communications team.

We use third-party automatic accessibility tools called WAVE: Web Accessibility Evaluation Tool and SiteImprove to assess the website’s compliance with WCAG 2.0/2.1 AA.  WAVE and SiteImprove can identify many accessibility and Web Content Accessibility Guideline (WCAG) errors, but also facilitates human evaluation of web content. A full explanation of how this tool works can be found on WAVE’s website here, and SiteImprove’s website here.

We also conducted a manual review of key pages across the website to identify key issues, in accordance with the ‘Basic Accessibility Check’ guidelines on the GOV.UK website.

We plan to conduct a more detailed accessibility check and address non-compliant content by December 2023.

Feedback and contact information

If you wish to report any accessibility challenges in using this website, or if you require any information on this website in a different format, for example accessible PDF, large print, easy read, audio recording or braille, please contact:

NIHR Maudsley BRC, PO Box 005, De Crespigny Park
Denmark Hill, London

Contact Us

We’ll consider your request and get back to you in 30 days. If you do not receive a response, please contact the NIHR Service Desk at 0207 333 5060 (internal or external) or visit (internal only) for assistance.

Enforcement procedure

If you do not receive a response to the above request, please contact the NIHR Service Desk (details above) for further escalation.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).